Last updated: 10th Sept 2026
This website, vectorcxo.com, and the Vector CXO brand are owned and operated by Lunar Leap Technologies LLP, a limited liability partnership incorporated in India under the Limited Liability Partnership Act 2008, bearing LLP Identification Number ACD-6585, with its registered office in Mumbai, Maharashtra, India.
In these Terms, the words we, us, our and Vector CXO mean Lunar Leap Technologies LLP. The words you, your and Client mean any person or organisation that accesses this website or engages us for services.
Email: info@vectorcxo.com
Telephone: +91 9193909596
By accessing this website, submitting an enquiry, or engaging us for services, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree, please do not use this website or our services.
If you are accepting these Terms on behalf of a company, partnership or other organisation, you confirm that you have the authority to bind that organisation.
Vector CXO provides independent advisory services relating to the assessment, selection and sequencing of artificial intelligence and automation investments.
Our work produces an opinion. It is a reasoned professional judgement based on information gathered within a defined scope, from a defined set of respondents, within a defined period. It is not a guarantee, warranty, certification, audit opinion, or assurance of any commercial, technical or financial outcome.
You remain solely responsible for all decisions you take, including any decision to invest, not to invest, to proceed with a vendor, or to change your operations. We do not make decisions for you and we do not implement, operate or maintain any system on your behalf unless a separate written agreement says otherwise.
Services are governed by a separate written proposal, statement of work, engagement letter or order confirmation, which sets out the scope, deliverables, respondents required, timeline and fees for that engagement.
Where there is a conflict between these Terms and a signed proposal or statement of work, the signed proposal or statement of work prevails for that engagement, and these Terms continue to apply to everything else.
Any work outside the agreed scope requires a written variation and may attract additional fees and timelines.
Our work depends entirely on the quality, honesty and completeness of what you and your people tell us. You agree that:
a. all information you supply is accurate, complete and not misleading to the best of your knowledge;
b. you have obtained all internal approvals required to engage us and to share the information you share with us;
c. you have the lawful authority and, where required, the necessary consent or other lawful basis to permit your employees, contractors and other personnel to participate as respondents and to share their responses with us;
d. you will make agreed respondents reasonably available within the agreed engagement window;
e. you will not ask us to contact or collect information from any individual in a manner that would breach applicable law or that individual's rights;
f. you will notify us promptly if anything material changes during an engagement.
Where access, respondents or information are not provided as agreed, we may record affected areas as unread or unresolved in the deliverable, adjust the timeline, or limit the conclusions we are able to reach. We are not liable for any consequence arising from information you did not give us or from information that was inaccurate when given.
Where an engagement involves collecting responses from people within your organisation, responses and the identity of respondents may be shared with you as part of, or alongside, the deliverable.
You are responsible for informing each respondent, before they respond, that their responses will be shared with you and with anyone else within your organisation you choose to share the deliverable with, and for obtaining any consent required under applicable law.
You agree not to take any adverse action against any individual on account of their participation, non participation, or the content of their responses.
We are not responsible for any dispute between you and any respondent arising from the collection, content or disclosure of responses.
Fees are as set out in the applicable proposal or order confirmation.
We are not currently registered under the Goods and Services Tax regime and accordingly do not charge GST. If we become registered, tax will be charged in addition to the quoted fee at the prevailing rate, and we will notify you before it applies to any engagement.
Unless otherwise agreed in writing, fees are payable in full in advance of the engagement commencing. Where fees are payable in instalments, each instalment is due on the date specified in the proposal. We may suspend work on any engagement where an undisputed amount remains unpaid.
Payments are accepted through Razorpay or by direct bank transfer to the account we notify to you. We do not receive or store your payment card details or bank credentials.
Bank charges, currency conversion charges and payment gateway charges are borne by you. Where tax is required to be deducted at source under applicable law, you will provide the relevant certificate promptly.
Cancellation, rescheduling and refunds are governed by our Refund and Cancellation Policy, which forms part of these Terms and is available on this website.
In summary, we require thirty days written notice to cancel, we do not issue refunds on request, and fees paid are held as a credit against future work with us. A credit that remains unused six months after it arises is refunded to you automatically.
All intellectual property in our methodology, frameworks, question sets, decision logic, templates, software, tools, written material and the content of this website is and remains our exclusive property, or the property of our licensors. Nothing in these Terms transfers any of it to you.
On full payment of the applicable fees, we grant you a perpetual, non exclusive, non transferable licence to use the deliverable produced for you for your own internal business purposes.
You may not resell, publish, sublicense or distribute the deliverable outside your organisation, or use it to build or train a competing service, without our prior written consent. You may share it with your professional advisors and, where relevant, with your investors or lenders, on a confidential basis.
We retain the right to use the general knowledge, skills, experience and methodological improvements gained during an engagement, provided we do so without disclosing your confidential information.
We will not name you as a client, publish a case study, or use your logo without your prior written consent.
Each party agrees to keep confidential all non public information disclosed by the other in connection with an engagement, to use it only for the purposes of that engagement, and to protect it with at least the same care it applies to its own confidential information.
This obligation does not apply to information that is or becomes public through no breach of these Terms, was already lawfully known to the receiving party, is independently developed, or is required to be disclosed by law, regulation or a competent authority, in which case the disclosing party will be notified where lawfully permitted.
These obligations survive the end of the engagement.
Our handling of personal data is described in our Privacy Policy, which forms part of these Terms.
Where we process personal data of your personnel on your instructions as part of an engagement, you act as the Data Fiduciary and we act as a Data Processor within the meaning of the Digital Personal Data Protection Act 2023 and the Digital Personal Data Protection Rules 2025. Each party will comply with its obligations under applicable data protection law. Where required, the parties will enter into a separate data processing agreement.
We are not lawyers, chartered accountants, tax advisors, registered investment advisors or licensed engineers, and nothing we provide constitutes legal, tax, accounting, regulatory, investment or engineering advice. You should obtain independent professional advice on those matters.
Nothing in our services constitutes an offer, solicitation or recommendation to buy or sell any security or financial instrument.
We do not accept commissions, referral fees, revenue shares or other consideration from technology vendors, implementation partners or software providers in connection with recommendations we make to clients. If this position ever changes, we will disclose it before the relevant engagement.
Where we mention or discuss a third party product, vendor or service, we do so for information only. We do not endorse, warrant or accept responsibility for any third party product, service, statement or contract. Your relationship with any vendor is entirely between you and that vendor.
Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded.
Subject to that, and to the maximum extent permitted by applicable law:
a. our total aggregate liability arising out of or in connection with an engagement, whether in contract, tort including negligence, breach of statutory duty or otherwise, is limited to the total fees actually paid by you to us for that engagement;
b. we are not liable for any indirect, incidental, special or consequential loss, or for loss of profit, revenue, anticipated savings, business, goodwill, opportunity, data or reputation, however arising;
c. we are not liable for any loss arising from your decision to act or not act on our opinion, from information withheld from us or supplied inaccurately, or from the performance of any third party product, vendor or implementation.
You agree that these limitations are reasonable given the nature and value of the services.
You agree to indemnify and hold us harmless against any claim, demand, loss, liability, cost or expense, including reasonable legal fees, arising from your breach of these Terms, your breach of applicable law, or any claim by any of your personnel or any third party in connection with information you provided to us, instructed us to collect, or received from us.
Either party may terminate an engagement on written notice if the other commits a material breach that is not remedied within thirty days of written notice, or becomes insolvent or subject to winding up proceedings.
We may suspend or terminate your access to this website at any time, without notice, where we reasonably believe it is being misused.
We may decline or withdraw from any engagement where we believe continuing would require us to act contrary to law or to professional integrity. In that event, fees paid for the undelivered portion are refunded.
Neither party is liable for any delay or failure to perform caused by events beyond its reasonable control, including natural disaster, epidemic, war, civil unrest, strike, failure of public infrastructure, government action, or sustained failure of internet or telecommunications services. The affected party will notify the other promptly and both will act reasonably to mitigate the impact.
You agree not to:
a. use this website for any unlawful purpose or in breach of these Terms;
b. attempt to gain unauthorised access to any part of the website, its servers or connected systems;
c. introduce any virus, malicious code or harmful material;
d. scrape, crawl, harvest, mirror or systematically extract content, or use automated means to access the website, except for standard search engine indexing;
e. use any content from this website to train, fine tune or evaluate any machine learning or artificial intelligence system without our prior written consent;
f. copy, reproduce, republish or redistribute any content from this website without our prior written consent, other than brief quotation with clear attribution and a link.
We make reasonable efforts to keep this website available and accurate but do not warrant that it will be uninterrupted, error free or free of harmful components.
This website may contain links to third party websites. We do not control them, do not endorse them and accept no responsibility for their content, their accuracy or their privacy practices. You visit them at your own risk.
We may update these Terms from time to time. The version published on this website at the time you access it or engage us is the version that applies. Material changes will be reflected in the Last updated date at the top. For ongoing engagements, the version in force when the engagement was signed continues to apply to that engagement.
Notices to us should be sent to info@vectorcxo.com. Notices to you will be sent to the email address you provided. Notices are deemed received on the next working day after sending, unless a delivery failure is received.
These Terms and any dispute arising out of or in connection with them, including any non contractual dispute, are governed by the laws of India.
The parties will first attempt in good faith to resolve any dispute through discussion between senior representatives within thirty days of written notice of the dispute.
If the dispute is not resolved, it will be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act 1996, by a sole arbitrator appointed by mutual agreement. The seat and venue of arbitration will be Mumbai, Maharashtra, India. The language of arbitration will be English. The arbitral award will be final and binding.
Subject to the above, the courts at Mumbai, Maharashtra, India have exclusive jurisdiction, including for any interim or urgent relief.
If you have a complaint about this website or our services, please contact:
Grievance Officer: Saurin Gandhi
Lunar Leap Technologies LLP
Email: info@vectorcxo.com
Telephone: +91 9193909596
Mumbai, Maharashtra, India
We will acknowledge your complaint within twenty four hours and aim to resolve it within fifteen days of receipt.
If any provision of these Terms is held invalid or unenforceable, the remaining provisions continue in full force.
Our failure to enforce any provision is not a waiver of that provision or of any other.
You may not assign or transfer your rights or obligations without our prior written consent. We may assign these Terms in connection with a reorganisation or transfer of our business.
These Terms, together with the Privacy Policy, the Refund and Cancellation Policy, and any signed proposal or statement of work, constitute the entire agreement between us and supersede all prior discussions and representations.
Nothing in these Terms creates a partnership, joint venture, agency or employment relationship between us.
A person who is not a party to these Terms has no right to enforce any of its provisions.