These Terms of Service ("Terms") govern your use of the Vector CXO website and any consulting services provided by Saurin Gandhi ("I," "me," "my," or "Vector CXO").
By accessing this website or engaging my services, you agree to be bound by these Terms. If you do not agree, do not use this website or engage my services.
1. Services Overview
Vector CXO provides AI strategy consulting services to businesses. Services may include assessments, strategy development, roadmapping, and advisory.
Specific scope, deliverables, timelines, and fees are defined in individual engagement agreements or proposals ("Engagement Agreements").
I reserve the right to decline any engagement at my sole discretion.
2. Engagement Agreements
Consulting engagements are governed by a separate Engagement Agreement that specifies:
— Scope of work and deliverables
— Timeline and milestones
— Fees and payment terms
— Confidentiality provisions specific to the engagement
— Any other terms specific to the engagement
In case of conflict between these Terms and an Engagement Agreement, the Engagement Agreement governs for that specific engagement.
3. Fees and Payment
3.1 Fee Structure
Fees are specified in individual Engagement Agreements.
Unless otherwise stated, standard payment terms are:
— 50% due upon engagement commencement
— 50% due upon delivery of draft deliverables for review
3.2 Invoicing and Payment Methods
Invoices are issued electronically. Payment is due within 14 days of invoice date unless otherwise specified.
Accepted payment methods will be specified in the Engagement Agreement.
3.3 Late Payment
Payments not received within 14 days of the due date may incur:
— Suspension of work until payment is received
— Late fee of 2% per month on outstanding amounts
— Recovery of collection costs if applicable
3.4 Refunds
Fees are non-refundable once work has commenced, except:
— As explicitly stated in the Engagement Agreement
— If I terminate the engagement (see Section 11)
4. Intellectual Property
4.1 Deliverables
Upon receipt of full payment, you own the specific deliverables created for your engagement. You may use, modify, and distribute them within your organization.
4.2 My Methodologies
I retain full ownership of:
— My methodologies, frameworks, and analytical approaches
— Tools, templates, and processes used to create deliverables
— General knowledge, skills, and expertise
This intellectual property may have been developed before your engagement or refined during it. I may use these methodologies with other clients.
4.3 Your Information
You retain ownership of all business information, data, and materials you provide. I will not use your proprietary information except to deliver your engagement.
4.4 Feedback
Any feedback, suggestions, or ideas you provide about my services may be used by me without restriction or compensation to you.
5. Confidentiality
5.1 My Obligations
I treat all information shared during engagements as confidential. I will not disclose your confidential business information to third parties without your written permission, except:
— To service providers bound by confidentiality obligations
— As required by law, regulation, or legal process
— To protect my legal rights
5.2 Your Obligations
You agree not to disclose my proprietary methodologies, frameworks, tools, or templates to third parties without my written permission.
5.3 Exclusions
Confidentiality obligations do not apply to information that:
— Is or becomes publicly available through no fault of the receiving party
— Was known to the receiving party prior to disclosure
— Is independently developed without use of confidential information
— Is rightfully obtained from a third party without restriction
5.4 Survival
Confidentiality obligations survive termination of any engagement indefinitely.
6. Representations and Warranties
6.1 My Representations
I represent that:
— I will perform services professionally and in accordance with industry standards
— Deliverables will substantially conform to the specifications in the Engagement Agreement
— I have the right to enter into agreements and perform services
6.2 Disclaimer
EXCEPT AS EXPRESSLY STATED ABOVE, SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
I do not warrant that services will be uninterrupted, error-free, or meet your specific expectations beyond what is stated in the Engagement Agreement.
7. Limitation of Liability
7.1 No Guarantee of Results
I provide strategic recommendations based on professional judgment and the information you provide.
I DO NOT GUARANTEE specific business outcomes, ROI, revenue increases, cost savings, or any particular results from implementing recommendations. Business outcomes depend on factors outside my control, including your execution, market conditions, competitor actions, and organizational factors.
7.2 Limitation of Damages
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
I am not liable for any indirect, incidental, consequential, special, or punitive damages, including lost profits, lost revenue, lost data, or business interruption, arising from or related to these Terms, the website, or my services—even if advised of the possibility of such damages.
My total liability for any claims arising from an engagement is limited to the fees actually paid by you for that specific engagement.
7.3 Exceptions
Some jurisdictions do not allow limitation of liability for certain damages. In such cases, liability is limited to the maximum extent permitted by applicable law.
8. Indemnification
You agree to indemnify, defend, and hold harmless Vector CXO and Saurin Gandhi from any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from:
— Your breach of these Terms
— Your misuse of the website or services
— Your violation of any third-party rights
— Your implementation of recommendations (as business decisions are solely your responsibility)
9. Your Responsibilities
You agree to:
— Provide accurate, complete, and timely information necessary for the engagement
— Make decisions and provide feedback within reasonable timeframes
— Pay fees as agreed
— Ensure you have authority to enter into agreements and share information on behalf of your organization
— Not misrepresent my findings or recommendations to third parties
— Not use deliverables for unlawful purposes
10. Independent Contractor
I am an independent contractor. Nothing in these Terms creates an employment, partnership, joint venture, or agency relationship between us.
I am responsible for my own taxes, insurance, and compliance with applicable laws.
11. Termination
11.1 Termination by You
You may terminate an engagement with 7 days written notice.
Upon termination:
— You pay for all work completed to date
— You receive deliverables completed to date
— You forfeit any fees already paid for work not yet completed, unless otherwise agreed
11.2 Termination by Me
I may terminate an engagement with 7 days written notice, or immediately if:
— You breach these Terms or the Engagement Agreement
— You fail to pay fees when due
— You fail to provide necessary information or cooperation
— Continuing the engagement would be unlawful or unethical
Upon termination by me:
— I refund fees paid for work not yet performed
— I deliver any work completed to date
11.3 Survival
Provisions regarding confidentiality, intellectual property, limitation of liability, indemnification, and governing law survive termination.
12. Website Use
12.1 License
I grant you a limited, non-exclusive, non-transferable license to access and use this website for personal, non-commercial purposes related to evaluating or engaging my services.
12.2 Prohibited Conduct
You may not:
— Use the website for unlawful purposes
— Attempt to gain unauthorized access to any part of the website
— Interfere with the website's operation or security
— Copy, reproduce, or distribute website content without permission
— Use automated tools to scrape or download content
— Impersonate any person or entity
12.3 Availability
The website is provided "as is." I do not guarantee uninterrupted or error-free access. I may modify, suspend, or discontinue the website at any time without notice.
13. Dispute Resolution
13.1 Informal Resolution
Before initiating formal proceedings, you agree to contact me at info@vectorcxo.com to attempt to resolve any dispute informally. I will attempt to resolve disputes within 30 days.
13.2 Governing Law
These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
13.3 Jurisdiction
Any disputes that cannot be resolved informally shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra, India.
13.4 Waiver of Class Actions
To the extent permitted by law, any disputes must be brought in your individual capacity, not as a plaintiff or class member in any class or representative proceeding.
14. General Provisions
14.1 Entire Agreement
These Terms, together with the Privacy Policy and any Engagement Agreement, constitute the entire agreement between us regarding the subject matter herein.
14.2 Severability
If any provision of these Terms is found unenforceable, the remaining provisions continue in full force and effect.
14.3 Waiver
Failure to enforce any provision of these Terms does not constitute a waiver of that provision or the right to enforce it later.
14.4 Assignment
You may not assign or transfer your rights under these Terms without my written consent. I may assign my rights and obligations without restriction.
14.5 Force Majeure
I am not liable for delays or failures in performance resulting from circumstances beyond my reasonable control, including natural disasters, war, terrorism, strikes, government actions, internet or infrastructure failures, or pandemics.
14.6 Notices
Notices to me should be sent to info@vectorcxo.com.
Notices to you will be sent to the email address you provide.
14.7 Headings
Section headings are for convenience only and do not affect interpretation.
15. Changes to Terms
I may update these Terms from time to time. Changes will be posted on this page with an updated "Last Updated" date.
Material changes will be communicated via email where appropriate.
Continued use of the website or services after changes constitutes acceptance of the updated Terms.
16. Contact
Questions about these Terms:
Email: info@vectorcxo.com